Please read carefully prior to purchase:
We currently only offer ordering online. We assure you our ordering process is quick and simple, safe and secure! You may create an account or order and pay without one.
All you have to do is browse through our awesome products, select your desired items and add them to your cart. Once you are ready to check out just follow the simple instructions.
To ensure the safety, security and confidentiality of your payment at Jolinne.com, all transactions are handled through PayPal. "Jolinne" is a Verified Business member of PayPal. If you do not currently own an account with PayPal you may choose to register for an account or proceed to make a payment without registering for a Paypal account using your VISA, MasterCard or American Express card. Simply Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Jolinne offers international shipping. Items shipped from Israel using registered air mail.
Shipping is calculated during checkout BEFORE order confirmation. Most items are shipped worldwide for as low as 4.50$.
After ordering and completing payment, you will receive an email notification letting you know your order has been successful. Another email notification will be sent to you once your item has been shipped.
Any change requests after your order has been submitted cannot be guaranteed
Typically, orders take up to 2 business days from the time the order is placed to when it is shipped, and possibly even sooner ;). Timing may vary from order to order.
Items will be carefully wrapped, packed and shipped through registered air mail.
- Shipping within Israle normally takes 4-5 working days.
- Shipping to Europe and Australia normally takes 7-10 working days.
- Shipping to the USA normally takes 2-3 weeks to arrive. Sometimes it arrives in 1 week and sometimes can be delayed as long as 4-6 weeks. This does not happen often, but it can happen.
Please bear in mind that these shipping times are based on our experience and also that occasionally customs can delay packages by up to 6 weeks, which we have no control over.
EMS (Expedited Mail Service) an international delivery service [between 3 to 5 business days], is available at extra cost depending on your location. This service includes accurate international tracking and delivery confirmation, which you may track through USPS.com. You can choose this shipping method at checkout.
Refunds and Exchanges
Due to the nature of this business, we are unable to refund or exchange the product you've purchased should you change your mind upon receipt of said product. It is very important to us that you be happy with your new purchase and for this reason, we are available to you 24-hours a day to answer any questions you might have (in relation to the design, size, material, etc), prior to purchase.
In the event of damage to the merchandise during transit, if you wish to receive a replacement or refund, we require that you send the damaged product(s) back to us, and we would be more than happy to accommodate. Please keep in mind however, that the shipping of any and all damaged merchandise is to be incurred by the customer. Replacement is on us.
Contact us at: firstname.lastname@example.org
The information you provide during registration on our site is used only to provide you customized services. Account information that you supply will only be used to process requested transactions or to contact you regarding a particular transaction. "Jolinne" may use purchasing information to help determine how to improve our customers' experience. This data is anonymous and for internal purposes only. "Jolinne" will not disclose customer information to any outside organizations without prior consent of the customer, but may disclose user information to government and/or third parties if there is reason to believe the user is violating the terms and conditions of our company, or where otherwise required by law or by legal process.Delivery services may only use supplied information for completing your delivery.
"Jolinne" also collects simple user information to track what areas of the site are visited most frequently. This gives us valuable information about those items in which our customers are most interested so we can try to provide a better shopping experience.
We love custom orders! Want your print customized ?another size? another background color? another hair color? send us a little note and we will gladly make your wish come true :)
All of Jolinne.com illustrations are copyrighted by the United States Copyright Office (Registration VA1-689-205).
products are for personal use only and are not for resell without our explicit retail permission.
Please note that colors may vary from what you may find depicted on your monitor however you may be rest assured that the original artwork is absolutely gorgeous :)!
Enjoy & feel free to contact us with any questions you might have.